Modern Bribe!!

It was 5 years ago, we bought a washing machine from one of the leading company in the world. We loved the machine as it outperformed most of the machines in the market. We had one or two problems with the machine and was rectified in-time and with perfection(I wonder now). Here starts the story of modern bribe.

3 months earlier,
Our machine stops working. My mom calls the customer care and a service guy attends the complaint. He says "the motor is damaged and need 75 USD(approx.) to replace the motor." He also suggests my mom, "why do you want to waste money rather you can do it with AMC which costs 35 USD(approx.) less? Just start an AMC now I will fix this problem temporarily and call me after 3 months and I will replace the old motor with a new one". My mom was not satisfied and she replies "No just replace the motor and I will pay for the spare". Service man replies "Take your time and decide" and leaves. Mom is not convinced even the next day. The service person comes the next day and tries to convince again. Even though my mom is not convinced he doesn't let my mom to pay for the spare rather he wants my mom to start AMC. He does the same on 3rd day also so my mom has no other go and agrees.

Day before yesterday.
Machine has problems again. Machine runs only with 60% of max load. So i called customer care and lodged a compliant. Another service person visits and makes sure the motor has 0 damage and the problem is with belt which is not covered under AMC, though we changed the belt very first year when we are under AMC and they did it for free(the one and only AMC we had before).

I'm sharing this just to create awareness before being brainwashed by these modern cheaters. Even though the company produces a quality product, they lose their reputation because of these cheaters. Companies also should take care before they lose too many customers(hoping higher authorities don't support this).